1. Is Flyingkart free to use?
Registration on Flyingkart is absolutely free.
2. Do i necessarily need to register to shop on Flyingkart?
You can surf and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of check out. You will be prompted to do so if they are not logged in.
3. Can I have multiple registrations?
Each email address and contact number can only be associated with only one Flyingkart account.
4. How do I change my account details?
To change any of your account details, just click on your name, in the top right corner of the page. Under 'My Account' you will be able to delete and replace any information you choose, including your personal details, your email preferences, and store account details. Please note that in order to change your email address and/or password, you will need to enter your current Flyingkart password.
5. I forgot my password, what should I do?
Don't worry. We will help you create a new one. Just click 'Sign in' on the menu bar at the top right section of any page. When the pop up opens, click 'Forgotten your password?' link (next to the 'Sign in' button), then enter your email address and click the 'Send' button. A link to create your new password will be emailed to you and when you click on this link, you will be taken to a page which will allow you to set a new password.
1. What is 'My Account'? How do I update my information?
It is easy to update your Flyingkart account and view your orders any time through 'My Account' option.
You can manage/edit your personal data like address, phone number, and email id. Using ‘My Account’ option you can change your password and Track the status of your orders as well.
2. How do I add products to favorites list?
You have an option Add to Wish list so you can view the products and add them to cart whenever you wish to buy that products.
1. What should I do if I can't complete the checkout process for my order?
Contact us with questions or comments and we’ll get back to you as soon as firstname.lastname@example.org
2. How do I know my order has been confirmed?
Once your order has been confirmed then you will receive a text message/ a confirmation mail to the registered mobile number/ mail address. In this mail you will be provided with a unique Order ID e.g.:********, list of items and the delivering time.
3. How do I use coupons in Flyingkart?
We scan the online stores for product coupons. Any product coupons that we find are displayed on the products. If the price with the coupon is the best price online, you can apply the coupon code for the available products
4. Who delivers my order?
The store(s) that will be fulfilling your order are displayed at checkout. The relevant store(s) will send you an order confirmation email after you complete your shop providing your tracking number and order details.
5. How much does shipping cost?
The cost of your shipping varies by order and may be affected by various aspects such as your cart total, number of products in your cart, weight etc. Our Shipping Optimizer takes all of this into account to find the very best arrangement of stores for your order so that your order ships free and you get the lowest overall price. Please note that, for some items, in some of the merchants there may be a delivery surcharge based on shipment dimension and/or weight.
6. What should I do if I have a problem with my shipment?
If you have any questions about tracking your shipment, you can contact the store that is fulfilling your order and they will be able to provide details about the status of your shipment. Simply sign-in to their website using the online store account you specified for this store, and track the status of your shipment there.
7. How long does delivery take?
The delivery time varies by order and depends on which store(s) are shipping your products. We will provide an estimated delivery window for your order at Checkout but generally, you receive your products depending upon the vendor.
8. How does Flyingkart handle my order payment?
During checkout at Flyingkart, you will be asked to enter your shipping and billing addresses, and payment method. After clicking “Place Order” in the final stage of Checkout, we send your payment details using a secure service to the retailers fulfilling your order.
9. How can I change my shipping address?
When checking out, you can change your shipping address in the "SHIPPING" step. If you wish to change your billing address, you can do so in the Checkout "PAYMENT" step.
1. What are the modes of payment?
You can pay for your order on Flyingkart.com using the following modes of payment. Cash on delivery, Credit and debit cards (VISA / MasterCard / American Express).
2. Is it safe to use my credit/ debit card on Flyingkart?
Yes it is absolutely safe to use your card on Flyingkart.in. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer.
3. If I pay by credit card how do I get the amount back for items not delivered?
If we are not able to deliver all the products in your order and you have already paid for them online, the balance amount will be refunded to your Flyingkart account as store credit and you can use it any time against your future orders.
If you want it to be credited to your bank account please contact us and we will refund it back on to your card.
4. Where do I enter the coupon code?
Once you are done with selecting your products, click on checkout and you will be prompted to select delivery slot and payment method. On the payment method page there is a box where you can enter any e-voucher/ coupon code that you have. The amount will automatically be deducted from your invoice value.
1. Why should I buy groceries on Flyingkart?
Shopping on Flyingkart is all about the savings. Saving time, saving effort & saving money! Not only that – you save yourself the hassles of battling traffic, finding parking, hopping from shop to shop to get everything you need, long queues at the checkout, carrying bulky bags and more! And you get shop from multiple vendors as you please. So go on, make the time to do more in life. Leave the groceries to us.
2. What kind of products do you sell?
With a product portfolio that is 14,000 strong and growing every day, Flyingkart boasts of bringing to your doorstep a myriad of products – groceries & staples, beverages, household supplies, personal care products, dairy products, pastas, chocolates, cosmetics, baby products, OTC health care products and much more! Everything from your most popular household brands to niche products hard to find elsewhere – you name it, we’ll have it from all your favorite stores. You can compare, select and bag all your groceries with just a click.
3. Are all brands & products available on Flyingkart?
Flyingkart makes an attempt to ensure that we have all possible products in all the versions and sizes as available with the vendor. On the rare occasion that the product is not available in the stock, the same would be notified. However, you can select the same product from a different vendor too.
4. Are all products sold on MRP or do I get a discount?
Flyingkart lists MRP of all products and also the value prescribed by different vendors on the same product. (Please note that MRP values tend to change without notice as per the retailer or so the vendor.)
However, the final value of the product will be decided by the Vendor only. You have the facility to compare the prices of same product from multiple vendors and to select the products accordingly. The retailers/vendors can extend discounts on the MRP/Sale at their discretion and the levels of discount, if any, would vary from retailer to retailer/ Vendor to vendor.
5. What do I do if I do not find the product?
It is possible that the product that you are looking for is not listed with the vendors on Flyingkart. Do let us know of the product that you desire to see on Flyingkart and we will try and list the same at the earliest, subject to it adhering to norms of listing followed by Flyingkart.
Start shopping by browsing the type of product you want in the search bar on the top of the screen. You can toggle between variants and click on the add button to include the products in your shopping cart.
To view more details, click on the product. You can also view the previous order history in MyAccount to view items you have shopped for in the past and quickly re-order them! Click the following link for better understanding http://www.flyingkart.com
2. Signup or Login
In order to complete the checkout process and place your order, login to your Flyingkart account. In case you are a new user, click this link http://www.flyingkart.com/signup
3. Best Price Online
We gather thousands of products from various vendors online. You get the best price for every item so you'll never overpay
Completing your order is simple, once you are done with shopping, click on Checkout to review your cart. You can add/delete products and then move on to further steps (Shipping Address) or Continue with Shopping in case you’ve forgotten something.
5: Delivery Details
We aim to make grocery delivery as convenient as possible for you! On the Shipping address page - select an address for delivery, add any specific instruction(s) you may want us to keep in mind. Once done, you can proceed to the Delivery Slot page – where you pick a time slot when you want us to deliver your order.
You can choose to pay online through your Debit/Credit Card or Net Banking facilities or you can also pay once you receive your order through our Cash on Delivery option.
7: Order Confirmation
Once you select Confirm Order, it is immediately processed internally and you will see a unique Order ID on your screen. You will also receive a confirmation email on the registered ID with all order details including Order ID, products ordered, shipping address, delivery date & time slot.